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Zillow Group, Inc. (ZG) Q2 2017 Earnings Conference Call August 08, 2017 17:00 P.M. ET Executives RJ Jones – VP, Investor Relations Spencer Rascoff – CEO Kathleen Philips – CFO Analysts Ronald Josey - JMP Securities Mark Mahaney - RBC Capital Markets Unidentified Analyst - Sli.do © Provided by Seeking Alpha Earnings Call Transcripts Michael Graham - Canaccord Genuity Christian Rice - Needham & Company Hayden Blair - Stephens Inc. Brian Nowak - Morgan Stanley Mark May - Citigroup Lloyd Walmsley - Deutsche Bank Bradley Erickson - KeyBanc Capital Markets Shyam Patil - Susquehanna Financial Group Heath Terry - Goldman Sachs Presentation Operator Good day, ladies and gentlemen, and welcome to the Zillow Group's Second Quarter 2017 Earnings Call . At this time all participants are in a listen-only mode. Later we will conduct a question-and-answer session and instructions will be given at that time. [Operator Instructions]. As a reminder, today's call is being recorded. I wou...

It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen. Whether your colleagues interrupt you, ramble on, seem distracted, or are always waiting for their turn to talk, the impact is the same: You don’t feel heard, and the chances for misunderstandings — and mistakes — rise. Are there tactics you can use to encourage your colleagues to listen better? Should you talk to them about their poor listening skills ? What’s the best way to deliver the message? What the Experts Say “Dealing with colleagues who don’t listen is both hard and frustrating,” says Sabina Nawaz, a global CEO and executive coach. “When someone is not fully present, it erodes the quality of what you say.” The experience might, for instance, “cause you to lose your train of thought” or “suppress what you originally planned to communicate.” It’s also possible that “you could get derailed into the drama of why it’s happening,” she adds. “You might take it personally and thin...